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Keyboard / Trackpad Repair Order

You are entering a new Keyboard/Trackpad Repair Order.  Please complete the information below and press SUBMIT.  If possible please print the Order Acknowledgement Page and include it when you ship the computer to us.

If you are not sure of the year and type of computer you are sending you can enter as much of the serial number as you would like below, as long as you include the last 4 characters of the serial number.


1.  Please check the box under the type of computer you are sending:

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MacBook Pro

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MacBook Air

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2.  Please choose the year and size of the computer you are sending:   


4.  Repair Type:


3.  Please enter your reference info for this order:

4.  Please add any other information you would like to include:

5.  Please enter the tracking number of your package to us:

 (You can add this later)

6.  Please enter your email address for notifications:

7.  Please enter your telephone number for notifications:

Please check the box below to acknowledge the following terms and conditions:

a.  There may be issues with the computer that will not become evident until the computer is opened for diagnostics.  Rusty's Computer Emporium will not be responsible for the condition of the computer or with any issues that may arise with the computer.

b.  For the return shipping, Rusty's Computer Emporium will provide insurance in the amount of $500 or the average value of the particular model we are shipping, whichever is less.  Additional insurance beyond the average value for your year and model can be purchased for the return shipment.  The average value is shown below.  If additional insurance is available it will also be shown below and you may purchase it by selecting the amount.  We will not be held responsible for any loss or damage amount over the insured value.

Average value of the computer selected above:  Unknown